Appointment StatusNewFewer status-check calls

Stop answering "is my car ready?" all afternoon.

Move jobs from needs quote to waiting for approval, in progress, and ready for pickup. Customers see live status in your branded app — so the phone stays free for new work.

20 minutes · No pressure · Mapped to your shop on the call

The shop owner problem

Status lives in someone's head — customers call to find out

Advisors juggle sticky notes, RO screens, and a line at the counter. Customers have no idea if their car is quoted, approved, or done — so they call. Every "is it ready?" interrupt costs a real ticket.

How Autivo helps

Shop updates status. Customers watch it live.

Autivo tracks work status on every appointment. Your team updates the job; customers see confirmed, in progress, and ready for pickup in the app. Connected Tekmetric or ShopMonkey shops can keep work status in sync as the RO moves.

Outcomes

What this means for your shop

Fewer interruption calls

When customers can see "in progress" or "ready for pickup" on their phone, they stop ringing the front desk.

Clearer floor workflow

Needs quote, waiting for approval, in progress, ready for pickup — everyone on the team knows where the job stands.

Tied to the branded app

Live status sits on the home screen of your shop app, next to booking and rewards — not a random tracking portal.

See live appointment status on a demo

We'll walk the shop update and the customer-app view so you can picture the drop in status-check calls.

Book a free demo
How it works

Live with appointment status in three steps

01

Customer books or you create the job

Appointments start requested or confirmed — then move onto the floor.

02

Update work status as the RO moves

Needs quote, waiting for approval, in progress, ready for pickup — tap to update, or let supported integrations promote status.

03

Customers see it in the app

A live status bar shows progress and ready-for-pickup so they know when to come get the car.

Questions shop owners ask

Still have questions? We'll answer them on a live walkthrough.

Book a free demo

See appointment status working for your shop

Book a free demo — we'll map this feature to your bays, customer list, and current tools.

30-day money-back guarantee