Can multiple staff use the same inbox?

Yes. Autivo is built for team follow-up so conversations stay with the shop, not an individual's phone.

Is this separate from my shop management system?

Autivo handles customer communication and retention. Pair it with Tekmetric or ShopMonkey for ROs — integrations keep appointments and loyalty in sync.

Does Autivo support outbound campaigns?

Yes. Use SMS alongside push and automations for reminders and promotions, with compliance-minded messaging tools for marketing texts.

Everything Autivo offers

Marketing, communication, and appointments — built for shops that want more repeat revenue.

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Marketing

Own the relationship — app, push, loyalty, and reviews.

Branded Customer AppYour shop on customers' phones — booking, rewards, and push — under your name, not ours.Push NotificationsFill empty bays on demand — free per-message marketing straight to your customers' phones.Customer & Vehicle CRMEvery customer, every vehicle, every service — with reminders that fire when it's time to come back.MembershipsLaunch monthly membership tiers with Stripe billing — predictable revenue that compounds.Rewards & ReferralsDigital punch cards, points, and referral codes customers actually use — because they live in your app.Review GenerationAsk happy customers for a Google review after the visit — grow your reputation on autopilot.

Communication

Every call, text, email, and website chat in one inbox.

AI-AssistNewSmart replies, summaries, and follow-ups for SMS, email, and website chat — your advisors stay in control.Website ChatbotNewA branded chat button on your site — visitors talk to your shop, staff reply from the Autivo inbox.Missed Call Text-BackEvery missed call gets an automatic text within 60 seconds — so leads don't go to the shop down the street.2-Way SMS & VoIPOne shared inbox for texts and calls — your whole team follows up from the same place.AI Call TranscriptionEvery inbound call transcribed, summarized, and tagged — spot lost quotes and coach advisors.

Appointments

Book, track, and sync jobs without the phone tag.

Appointment StatusNewUpdate jobs from quote to ready-for-pickup — customers watch live status in your branded app.Online BookingCustomers book from your app 24/7 — with confirmations and reminders that cut no-shows.Website Booking WidgetEmbed branded booking on WordPress, Wix, Squarespace, or any site — one snippet, live appointments.IntegrationsKeep Tekmetric or ShopMonkey. Autivo syncs appointments out and loyalty in — no rip-and-replace.

Not sure where to start? We'll map the right features to your shop.

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2-Way SMS & VoIPSave hours daily

Every customer conversation. One inbox.

Text and call from Autivo with a shared team inbox. No more personal cell chaos, lost threads, or "I thought you replied."

Book a free demo Build my app

20 minutes · No pressure · Mapped to your shop on the call

The shop owner problem

Customer chats live on someone's personal phone

Advisors text from private cells. Owners can't see what was promised. When someone is out, the conversation dies — and so does the booking.

How Autivo helps

Shop-owned SMS and VoIP, built for teams

Autivo puts 2-way messaging and calling in one dashboard. The whole team sees history, picks up threads, and keeps customers moving toward an appointment.

Outcomes

What this means for your shop

Shared visibility

Anyone on the floor can continue a thread — ownership of the customer isn't trapped on one phone.

Faster follow-ups

Quotes, reminders, and "your car is ready" texts go out without hunting for a number in the RO system.

Pairs with missed-call text-back

Leads captured by auto text-back continue in the same inbox your team already monitors.

See the team inbox on a demo

We'll show how shops cut phone-tag hours and keep every lead in one thread.

Book a free demo

How it works

Live with 2-way sms & voip in three steps

Activate Autivo Voice

Get shop messaging and calling set up under your Autivo account.

Invite your team

Advisors and managers share one inbox with clear conversation history.

Text, call, convert

Follow up on quotes, bookings, and vehicle-ready messages from one place.

Questions shop owners ask

Still have questions? We'll answer them on a live walkthrough.

Book a free demo

Related features

Autivo works best as a stack — explore what else helps fill bays and retain customers.

See 2-way sms & voip working for your shop

Book a free demo — we'll map this feature to your bays, customer list, and current tools.

30-day money-back guarantee

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